Carolyn Chasteen, CPA
VP, Customer Success
If your operations feel like they’re stitched together, let’s talk. You don’t need flashy dashboards, you need a foundation that works end to end.
I’m Carolyn Chasteen of DC Tech Group.
As VP, Customer Success of DC Tech Group, I maintain a clear focus on helping builders, contractors, and field-service organizations harness technology that truly transforms the way they work.
Since 1988, I’ve worked to solve the unique challenges faced by contractors and homebuilders. At DC Tech Group, I apply that same strategic approach to empower construction businesses with integrated, scalable systems built for real-world performance.
My leadership combines deep technical expertise with a practical understanding of business operations. I’m passionate about connecting people, process, and technology to remove friction, improve visibility, and create lasting operational control.
Who I Serve
- General & specialty contractors
- Homebuilders & remodelers
- Field service businesses (HVAC, plumbing, electrical, etc.)
- Organizations bridging operations and finance across sites
If you dispatch crews, manage materials, and invoice by project or call, we likely speak your language.
Why Most ERP Projects Fail Before They Start
Far too many organizations adopt software based on feature checklists or peer pressure, without first aligning to how work actually happens on the jobsite. The result? Modules that don’t talk to one another, silos across finance, operations, field, and the dreaded spreadsheet junctions.
We slow down at first so you don’t have to redo later. We map your key workflows (estimating, purchasing, job costing, service, payroll, change orders) and configure Acumatica to support your people—not the other way around.
We only build what moves your business forward. One module at a time, with clarity and accountability baked in.
What You’ll Actually Gain
- Real-time visibility into job costs, change orders, and margin by phase
- Reduced lag between cost incurred and invoiced
- Controlled inventory and material flow — avoid overstocking or shortages
- Streamlined field operations — crews log time, expenses, progress from the jobsite
- One trusted set of dashboards for ownership, operations, and finance
Let’s Talk About Your Business
You don’t need an off-the-shelf ERP. You need a partner who speaks your workflow, your challenges, and your growth ambitions. Schedule a no-strings-attached consultation and discover whether DC Tech Group is the right strategic software partner to simplify your business, lift your margins, and restore control.
Tell us about your current systems and priorities. Fields marked with an asterisk are required.